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CCTV DVR Data Recovery Services in London – Recover Lost Surveillance Footage

Lost or inaccessible CCTV footage can be a serious issue—especially when the data is crucial for evidence, incident reviews, or security investigations. At London Data Recovery, a division of Creative IT, we offer professional CCTV DVR data recovery services in London to help retrieve surveillance video from faulty, deleted, or physically damaged DVR systems.

Our engineers use advanced recovery platforms and forensic tools to extract surveillance data from all major CCTV recorders, regardless of the fault type or recording format.

Supported CCTV DVR Systems and Formats

We support standalone DVR, NVR, hybrid systems, and network-based IP camera setups from leading brands including:

  • Hikvision (Turbo HD, AcuSense, DS-Series DVRs)
  • Dahua (XVR, HDCVI, WizSense Series)
  • Swann (Digital and Wireless NVR systems)
  • Q-See (QCN Series and obsolete QSD DVRs)
  • Samsung / Wisenet DVR and NVR platforms
  • CP Plus (HD DVRs, NVRs, cloud-linked systems)
  • Other manufacturers: Annke, Lorex, Zosi, Sricam, Reolink, and OEM brands

Common CCTV DVR Data Loss Situations We Handle

  • Footage accidentally deleted by the user or via overwrite settings
  • DVR/NVR hard drives formatted or reset without backup
  • Corrupt or partially inaccessible .264/.dav/.avi/.mp4 video segments
  • Firmware failure during upgrade or after power loss
  • Crashes due to drive failure, mechanical damage, or faulty PCB
  • Damage from power surges, lightning strikes, or faulty power adapters
  • System unable to boot or display camera feeds

Our Proven CCTV DVR Data Recovery Process

  1. Free Evaluation: We assess your DVR, NVR, or hard drive and determine fault severity and recoverability.
  2. Write-Protected Imaging: A full-sector clone of the drive is created to protect original evidence.
  3. Video Data Extraction: Advanced tools are used to reconstruct damaged file structures and recover surveillance footage.
  4. Timestamp & Integrity Check: Footage is organized chronologically where possible and verified for playback.
  5. Footage Export: Recovered files are transferred to an encrypted USB or external hard drive of your choice.

CCTV DVR Recovery Pricing

Service Tier Scope of Recovery Price (Incl. VAT)
Standard Recovery Deleted footage recovery from working DVR drives with no hardware faults £140
Advanced Recovery Footage extraction from formatted, corrupted, or firmware-damaged DVR systems £270
Advanced Plus Head crash, PCB repair, cleanroom recovery of physically failed DVR drives £370 – £470

Why Choose London Data Recovery?

  • More than two decades of digital forensics and recovery experience
  • Specialised tools for .dav, .264, .mp4, proprietary CCTV formats
  • Certified PC-3000 and forensic imaging technology
  • Class 100 cleanroom for drives with physical damage
  • Rapid turnaround – same-day assessment available
  • All work done under strict confidentiality and GDPR compliance
  • No data recovered = no fee charged

Contact Us for CCTV DVR Recovery in London

If you've lost crucial security footage due to deletion, system error, or hardware failure, contact our specialists today. Call 020 7237 6805 or email info@creativeit.tv. You can visit our Central London lab at Unit 1, 80 Willow Walk, SE1 5SY, or request a secure courier pickup from anywhere in the UK.

London Data Recovery – Your trusted partner for restoring vital surveillance footage from any DVR system.

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Very impressed. You guys recovered a complete drive for my customer, and it wasn’t anywhere near what I thought it would be. I’ll be sure to recommend you if I am asked. Data Doctors wanted money to bring the drive you for them. Lol. Thank you. You guys have my business if I should need you.

- Bob Butler

In the past 9 months we have had the pleasure to use technology and services of on two separate occasions. Each time our data was successfully recovered up to 95% complete. From the technical service support team to the customer service support team both experiences were top notch up to 95% complete.

- Daniel J

I would like to personally thank you for the service you provided my Planning & Technology staff with the recent crisis with our police incident reporting system. It’s my understanding that you took an emergency call on a Saturday afternoon, and worked throughout the weekend and the following week attempting.

- Colonel

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9AM to 6PM Monday to Saturday


Creative IT (UK) Ltd
Tel: 0207 394 2525

80 Willow Walk, The Willows, Unit 1
London SE1 5SY

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