Promise Data Recovery Services in London – VTrak, Pegasus, SmartStor & More
Has your Promise RAID, NAS, or Thunderbolt storage system failed or become inaccessible? At London Data Recovery, a division of Creative IT, we specialize in advanced Promise data recovery services for all models and storage arrays. Whether you're a media production studio using Pegasus or a business running a VTrak SAN, we offer secure, fast, and professional recovery from RAID failures, controller issues, and logical corruption.
We use enterprise-grade recovery tools like PC-3000 RAID Edition and DeepSpar Imagers in our ISO-certified cleanroom to reconstruct failed Promise arrays and safely extract your data without risk of further damage.
We Recover Data From All Promise Storage Systems:
- Pegasus Series (Thunderbolt): Pegasus R4, R6, R8, Pegasus2, Pegasus3, Pegasus32, Pegasus Pro
- VTrak Enterprise Series: VTrak E-Class, J-Class, D5000, N1000, M5000, M610f, VTrak x10/x30/x60
- Promise Vess Series: Vess R2000, Vess J2000, Vess A-Series NVRs
- Promise SmartStor Series: NS4300N, DS4600, NS6700, and other legacy RAID enclosures
RAID Levels Supported: RAID 0, 1, 5, 6, 10, 50, 60, JBOD, proprietary Promise configurations
Common Promise Failures We Recover From:
- RAID controller failure or firmware corruption
- Incorrect rebuild or lost RAID configuration
- Multiple drive failure in RAID 5 or RAID 6
- Disk initialization or reformatting after power surge
- VTrak array inaccessible via WebPAM or CLI
- Pegasus showing degraded or offline status in macOS or Windows
- File system corruption (APFS, HFS+, NTFS, EXT4, XFS, BTRFS, ZFS)
File Types and Clients: We recover video files (ProRes, RED, DNxHD), RAW image libraries, project files (Premiere, FCPX, Avid), office documents, virtual machines, backups, and more. Used widely by creative studios, CCTV operators, SMBs, and enterprise IT teams.
Our Promise RAID Recovery Process:
- Free initial evaluation and diagnosis of the array
- Individual imaging of all drives (non-invasive)
- Virtual RAID reconstruction and logical repair
- File recovery and transfer to secure replacement media
Emergency and 24-hour recovery available for high-priority production RAID failures and SAN outages.
Get Help With Promise Data Recovery Today
Call 020 7237 6805 or email info@creativeit.tv to book a diagnostic. Drop off your Promise RAID enclosure at Unit 1, 80 Willow Walk, SE1 5SY or request secure courier collection anywhere in the UK.
Trust London Data Recovery to handle your Promise Pegasus, VTrak, or Vess array with precision and complete confidentiality.
