Get your files back from a failed drive.
Hard drives, SSDs, RAID and NAS, laptops and phones. Our engineers work on site at our lab near Tower Bridge. You get a free diagnosis and a fixed quote before any work starts.
- No data – no fee
- Fixed quote before work starts
- Emergency same-day service
- Encrypted return media
WD My Passport, 4 TB
Dropped, now clicking · family photos and work files
- Received at the labWalk-in, Willow WalkMon 09:40
- Diagnosed: read head failureFixed quote sent and approvedMon 15:10
- Imaging the driveDonor heads fitted, reading sector by sector82%
- Files returnedOn an encrypted driveNext
Tell us what happened
An engineer replies within working hours, usually the same day. Or call the lab on 020 7394 2525, or book a data recovery online.
- Switch the device off and leave it off.
- Don’t run CHKDSK, repair utilities or recovery software on a clicking or slow drive.
- Don’t rebuild, re-initialise or swap disks in a failed RAID or NAS.
- Don’t open the drive. That needs a cleanroom.
Get help now...
Simply fill out our quick enquiry form below and a member of our team will be in touch!
Hard drive data recovery in London, trusted by homes and businesses
London Data Recovery is a London data recovery lab with over 20 years of experience. From our lab in Central London we recover data from desktops, laptops, external drives and RAID and NAS systems. Whether your device has physical damage or a software fault, our engineers can recover your data quickly and securely.
We use specialist recovery tools, a cleanroom and our own software to handle everything from clicking hard drives to deleted partitions and computers that won't start. Every recovery is carried out on site by our own engineers, following best practice for data integrity and confidentiality.
Common hard drive problems we fix
If you notice any of these, switch the device off now and contact us before the damage gets worse:
- Hard drive not powering on or not spinning
- Clicking, grinding or buzzing noises
- A burning smell or visible damage
- Drive not detected by your computer or BIOS
- Unformatted or corrupted partitions
- Deleted files, lost folders or accidental formatting
- A dropped or damaged laptop or external drive
What we recover
- Every brand of internal and external hard drive and SSD
- RAID systems and multi-drive NAS units
- USB drives, SD cards and external backup devices
- Encrypted, password-protected and BitLocker drives
- Windows, macOS, Linux and Unix systems
Why choose London Data Recovery
- Over two decades of data recovery experience
- Qualified engineers and a Class 100 cleanroom
- No data, no fee: you only pay if we recover your files
- Standard and emergency same-day service
- Secure handling, with your data returned on encrypted media
- Free diagnosis and a fixed quote before any work starts (see our prices)
Don't risk further damage. Call the lab on 020 7394 2525, email info@londondatarecovery.uk, or book a data recovery online for a free initial assessment.
A lab near Tower Bridge
London Data Recovery is a division of Creative IT (UK) Ltd, with over 20 years of data recovery for homes and businesses. Walk in Monday to Saturday, use a drop-off point at Regent Street or London Victoria, or have your device collected by courier from anywhere in the UK.
From failed device to recovered files
You know the price before any recovery work begins.
Tell us what happened
Call the lab or send the enquiry form. Switch the device off and leave it off.
Free inspection
Drop it at the lab or book a courier. We find the fault and what can be recovered.
Fixed quote
A fixed price before any work starts. No data, no fee.
Data returned
Your files come back on encrypted media, usually within 5–7 working days.
Latest guides
15% off your data recovery
Scan the code with your phone camera to get your discount code.
Open the offer pageFind your drive, NAS or file system
Model-by-model guides for the devices we see most in the lab.