Lost your data?

WD My Cloud RAID Systems Data Recovery – London & Nationwide

If your WD My Cloud RAID system has crashed, shows as offline, or is no longer accessible via your network, Creative IT London offers expert-level data recovery services for all WD My Cloud RAID-enabled NAS devices. We specialize in retrieving data from failed RAID 1, RAID 5, and JBOD volumes, even if the unit no longer powers on or has suffered multiple disk failures.

Our technicians have extensive experience with RAID recovery and use professional equipment including PC-3000, DFL, and forensic-grade NAS tools to safely clone, rebuild, and extract data from degraded, encrypted, or corrupted WD My Cloud systems.

Supported WD My Cloud RAID Models

• WD My Cloud EX2
• WD My Cloud EX2 Ultra
• WD My Cloud EX4
• WD My Cloud Mirror Gen 1 / Gen 2
• WD My Cloud DL2100
• WD My Cloud DL4100
• WD My Cloud PR2100
• WD My Cloud PR4100
• WD My Cloud Home Duo (RAID 1 configuration)
• WD Sentinel DX4000 / DX4200 (WD Storage Server)

RAID Levels Supported

• RAID 0 – Striped (no redundancy)
• RAID 1 – Mirrored
• RAID 5 – Distributed parity
• RAID 10 – Mirrored + Striped (for supported models)
• JBOD – Spanned or individual disk access

Common WD My Cloud RAID Failures

• Multiple disk failure or degraded volume
• Drive rebuild failure or RAID synchronization error
• NAS unit won’t boot or web dashboard inaccessible
• Firmware update corruption
• Accidental factory reset or reconfiguration
• Power surge or hardware damage
• Deleted, corrupted, or encrypted volumes

Our WD RAID Recovery Process

• Free initial diagnostic and health scan of all drives
• Non-destructive cloning of all RAID members (using PC-3000 or DeepSpar)
• Manual RAID array reconstruction – identifying parity, offsets, block sizes
• RAID volume mounting and logical data recovery
• Extraction of files, folders, databases, and virtual machines (if applicable)
• Transfer of recovered data to a new external USB or NAS drive

What To Do Before You Call Us

• Do not reinitialize or reconfigure the RAID volume.
• Label each hard drive in its original slot order (Disk 1, Disk 2, etc.).
• Do not run firmware updates or rebuilds if drives are failing or degraded.
• Disconnect power and call our recovery team for safe handling instructions.

Pricing and Turnaround

Evaluation is free. Recovery costs typically range between £850 and £1,700+ VAT depending on the number of drives, RAID level, and severity of failure. Emergency and same-day services are available on request.

Why Choose Creative IT?

• Over 20 years of professional RAID and NAS data recovery experience
• Certified cleanroom environment for handling damaged drives
• Advanced diagnostics using PC-3000 and NAS-specific tools
• Fully in-house recovery at our Central London lab
• Secure nationwide courier collection & return

Need help with a failed WD My Cloud RAID NAS? Call 020 7237 6805 or email info@londondatarecovery.uk for a free consultation. We’re here to recover your data — fast, securely, and professionally.