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QNAP Data Recovery Services in London – All Models, RAID Configurations & File Systems Supported

Has your QNAP NAS become inaccessible after a system crash, power surge, firmware failure, or RAID degradation? Whether you use it for business backups, home media, or CCTV footage, losing access to your QNAP storage can be devastating. At London Data Recovery, a division of Creative IT, we provide fast, professional, and secure QNAP data recovery services for all NAS models, RAID types, and file systems.

Our highly trained engineers use forensic tools like PC-3000 RAID Edition, UFS Explorer Pro, and DeepSpar Disk Imager to safely recover data from failed QNAP systems—without risking further loss. All services are performed in our ISO-certified cleanroom lab in Central London.

QNAP Models We Recover From

  • TS Series (Home & SOHO): TS-231K, TS-253D, TS-451D2, TS-464, TS-873A, TS-130, TS-431KX
  • TVS Series (Creative & SMB): TVS-472XT, TVS-872XT, TVS-h1288X, TVS-h1688X, TVS-h874
  • TDS & QuTS hero Enterprise: TDS-16489U, TDS-h2489FU, TS-h3087XU-RP, TS-h973AX
  • QNAP Rackmount NAS: TS-1677XU-RP, TS-873U, TS-1253XU-RP, TS-h1090FU
  • Expansion Units: UX-800P, UX-500P, TL-D800S, TL-R1200S-RP, TR-004
  • Thunderbolt & Virtualization: TVS-675, TVS-h1288X-W1250-16G, QGD-1602P, TVS-x82T

RAID Configurations We Recover

  • Single Disk & JBOD (just a bunch of disks)
  • RAID 0 (striping – no redundancy)
  • RAID 1 (mirroring)
  • RAID 5 / 6 (parity-based protection – most common)
  • RAID 10, 50, 60 (nested RAID for performance & redundancy)
  • Hybrid Storage Pools (tiered SSD + HDD setups)

File Systems and Volume Types We Support

  • EXT4 – used on legacy QTS systems
  • BTRFS – used in newer QTS NAS units for snapshots and deduplication
  • ZFS – used in QuTS hero systems, including RAIDz configurations
  • Encrypted Volumes – recovery possible with correct passphrase/key
  • VM and LUN Recovery – VMware (.vmdk), Hyper-V (.vhd/.vhdx), iSCSI targets

Typical QNAP NAS Failure Scenarios

  • RAID 5 or RAID 6 degraded or failed due to multiple disk faults
  • QTS/QuTS hero fails to boot, stuck at initialization, or stuck in a boot loop
  • NAS no longer visible on the network; red flashing lights or beeping sounds
  • Corrupted shared folders or “missing volume” warnings in QNAP UI
  • Power failure during RAID rebuild or firmware update
  • Accidental reinitialization, disk replacement, or formatting
  • Failed SSD cache modules impacting RAID integrity

Workload Types We Support

Our recovery engineers understand the structure and criticality of files used in professional environments. We can recover:

  • Virtual Machines (VMware ESXi, Hyper-V, Proxmox)
  • Time Machine backup targets from macOS systems
  • Plex and multimedia libraries (MP4, MKV, ProRes, RAW, CR3)
  • CCTV & NVR video footage (H.264/H.265 streams)
  • SMB file shares for business users
  • Synced cloud backups (Dropbox, Google Drive, OneDrive)

Our Proven QNAP Recovery Process

  1. 1. Free Evaluation: We assess your QNAP unit, identify disk health, RAID configuration, and failure points.
  2. 2. Safe Disk Imaging: All drives are cloned sector-by-sector using forensic tools like PC-3000, ensuring data isn’t altered.
  3. 3. RAID Rebuild: Our team reconstructs the RAID or ZFS pool manually in a virtual environment to bypass NAS firmware issues.
  4. 4. File System Repair: EXT4, BTRFS, or ZFS volumes are scanned and repaired for maximum file integrity.
  5. 5. Secure Data Delivery: All recovered data is transferred to a new external drive or enterprise NAS, ready for use.

⚠️ Important Warning

Do not attempt to “rebuild”, “initialize” or “reformat” your QNAP system without professional advice. These options can overwrite metadata and make recovery impossible. Power off the unit and contact us for help before any changes are made.

Book a Free QNAP Recovery Assessment

To schedule your QNAP data recovery evaluation, call us at 020 7237 6805 or email info@creativeit.tv. Drop off your drives or NAS at our Central London lab: Unit 1, 80 Willow Walk, SE1 5SY. We also provide secure courier pickup services throughout the UK.

London Data Recovery – Trusted QNAP NAS recovery specialists, delivering reliable results for over 20 years.

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Very impressed. You guys recovered a complete drive for my customer, and it wasn’t anywhere near what I thought it would be. I’ll be sure to recommend you if I am asked. Data Doctors wanted money to bring the drive you for them. Lol. Thank you. You guys have my business if I should need you.

- Bob Butler

In the past 9 months we have had the pleasure to use technology and services of on two separate occasions. Each time our data was successfully recovered up to 95% complete. From the technical service support team to the customer service support team both experiences were top notch up to 95% complete.

- Daniel J

I would like to personally thank you for the service you provided my Planning & Technology staff with the recent crisis with our police incident reporting system. It’s my understanding that you took an emergency call on a Saturday afternoon, and worked throughout the weekend and the following week attempting.

- Colonel

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Creative IT (UK) Ltd
Tel: 0207 394 2525

80 Willow Walk, The Willows, Unit 1
London SE1 5SY

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