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Seagate Ultra Touch Data Recovery in London – HDD & SSD Models Recovered

If your Seagate Ultra Touch external drive is no longer recognized, clicking, or showing signs of data loss, London Data Recovery, part of Creative IT, offers specialized Ultra Touch data recovery services in London. Whether it's the portable HDD version or the SSD USB-C variant, we can help restore your valuable files using secure, industry-leading recovery techniques.

Seagate Ultra Touch drives combine security features like password protection and hardware encryption with compact USB 3.0 or USB-C interfaces. Our team has the tools and expertise to recover encrypted and non-encrypted Ultra Touch models, even from failed or physically damaged drives.

Supported Seagate Ultra Touch Models

  • Ultra Touch Portable HDD – 1TB, 2TB
  • Ultra Touch SSD – 500GB, 1TB
  • STHH, STJW, STKG, and STMA series models
  • USB-C and USB 3.0 interface versions
  • Drives with Seagate Secure (password-protected, encrypted)
  • Compatible with Windows, macOS, and Android backup apps

Common Ultra Touch Drive Issues We Recover

  • Drive not detected or not mounting on macOS/Windows
  • Dropped drive or physical shock leading to mechanical failure
  • Corrupted file systems (NTFS, exFAT, HFS+, APFS)
  • Accidental reformatting or file deletion
  • Seagate Secure password forgotten or not unlocking (recovery possible with correct key)
  • USB-C port loose, damaged, or unresponsive
  • Encrypted drive won’t unlock after update or disconnect

Our Seagate Ultra Touch Recovery Process

  1. Free Evaluation: We assess the drive’s physical and logical health and confirm whether encryption is active.
  2. Cloning & Imaging: A sector-by-sector copy is created using PC-3000 or DeepSpar to preserve the original media.
  3. Recovery: File system repair or hardware-level recovery is performed on the clone.
  4. Decryption: If the drive is encrypted, data is decrypted securely using your provided credentials.
  5. Delivery: Recovered data is returned on a new USB or external drive and verified for integrity.

Seagate Ultra Touch Recovery Pricing

Service Level Description Price (Incl. VAT)
Standard Recovery Deleted files, format recovery, or minor file system repair £140
Advanced Recovery Firmware issues, USB-C port faults, encrypted drives (with key) £270
Advanced Plus Recovery Clicking drive, head crash, cleanroom recovery required £370 – £470

Why Choose London Data Recovery?

  • 20+ years of experience with Seagate portable and encrypted drives
  • PC-3000, DeepSpar, and R-Studio certified recovery lab
  • Class 100 cleanroom for physical component repair
  • Same-day and emergency recovery services available
  • GDPR-compliant, confidential data handling
  • No recovery – no fee policy

Book Your Seagate Ultra Touch Recovery Today

Contact us today for a free diagnostic. Call 020 7237 6805 or email info@creativeit.tv. You can drop off your drive at our London recovery lab at Unit 1, 80 Willow Walk, SE1 5SY, or request a fully insured UK-wide courier collection.

London Data Recovery – Experts in Seagate Ultra Touch drive recovery for home users, creatives, and businesses.

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Very impressed. You guys recovered a complete drive for my customer, and it wasn’t anywhere near what I thought it would be. I’ll be sure to recommend you if I am asked. Data Doctors wanted money to bring the drive you for them. Lol. Thank you. You guys have my business if I should need you.

- Bob Butler

In the past 9 months we have had the pleasure to use technology and services of on two separate occasions. Each time our data was successfully recovered up to 95% complete. From the technical service support team to the customer service support team both experiences were top notch up to 95% complete.

- Daniel J

I would like to personally thank you for the service you provided my Planning & Technology staff with the recent crisis with our police incident reporting system. It’s my understanding that you took an emergency call on a Saturday afternoon, and worked throughout the weekend and the following week attempting.

- Colonel

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Creative IT (UK) Ltd
Tel: 0207 394 2525

80 Willow Walk, The Willows, Unit 1
London SE1 5SY

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